Product: Esurranty Cell Phone Claim Clear all filters (0 of 27 reviews match)
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Please read all reviews from various sites before purchasing a plan with them! This company is a scam! They don’t pay claims, and you will never get someone on the phone and an email from them! Scam scam scam, they offer you $10 credit to give them reviews on different...
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1.0
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Esurranty Cell Phone Claim
#1269399
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Esurranty - No response from claims department.

I sent my device for repair and once I removed it from my iCloud for repair I have yet to hear back from my claims agent after several emails and phone calls.
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Product
Esurranty Cell Phone Claim
#1232806
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Look up Esurranty's boss and creator, Angelo Jerome Maimone's extensive fraud and criminal history and then decide whether or not you want to give this lowlife any of your hard earned money. He will deny your claim. If you try and get a refund he will point out that...
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Product
Esurranty Cell Phone Claim
I liked
  • False feeling of security
I didn't like
  • After i made a claim company not responding
  • Not responding
  • Impossible to get my 2nd claim resolved
#1208632
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Two of my claims to Esurranty, my first and my third claim were resolved. However, 2nd claim filed for accidental damage, cracked screen in Aug. 2017, remains unresolved despite numerous times faxed documents to claims at 702-487-3025. No response. Multiple e-mails an...
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2.0
Product
Esurranty Cell Phone Claim
I didn't like
  • Not responding
  • Impossible to get my 2nd claim resolved
#1191018
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Sean Henson stopped replying to me emails.& now the ORDERS PROCESSING DEPARTMENT is ignoring me, too! It has been a month. I went to the apple store and paid in FULL to get my phone screen fixed, was told after i sent in the work order and receipt i would get my refund...
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1.0
Product
Esurranty Cell Phone Claim
I didn't like
  • Losing my money
  • Insincere
  • Not responding
#1143812
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I claim for my phone they deducted the amount from my account but did not do anything and I am calling them from a month for my insurance and to cancel my insurance but they are not receiving my calls.THEY ARE FAKE. DONT TRUST THEM. They made a name for the live...
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1.0
Product
Esurranty Cell Phone Claim
I didn't like
  • Not responding
#1143121
Reply to reviews

Paid for 2 phones for 2 yrs.Filed a claim properly in Sept 2017. All went well then no emails returned, no phone calls, no phone returned. Oct 26. Got through by phone . Apologies given and a promise to get a replacement phone out the next day, but it never happened....
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Anonymous
ecosha5

The same thing happened to me. They steal phones, that is what their business is set up to do.

1.0
Product
Esurranty Cell Phone Claim
#1134589
Reply to reviews
Ok please take a quick look at this , what they claim is all BULL***^ -There IS NO SAME DAY SERVICE....-THEY SEND YOU A GARBAGE PLASTIC IPHONE5c....THAT DIDNT WORK -TOOK 2 weeks for them TO TELL ME THAT MY REPAIR COULD NOT BE DONE (then they wonder why people scam them...
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1.0
Product
Esurranty Cell Phone Claim
#1134459
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Some are lucky and seem to get good decent service?but some are definitely not to put it mildly. I myself followed all the directions on returning my iphone for repair. All went well and then it went downhill. My emails were ultimately ignored by Sean Henson claims...
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Anonymous
ecosha5

I keep reading all of the reviews from various people and all of us have experienced the same thing. Essuranty is stealing cell phones, I am uncertain what else needs to be do...

Anonymous
birksha910

I am having the exact same problem. I sent my phone in for repair, was promised a quick turn around and now I can't get anyone to reply to my emails or even tell me where my p...

1.2
Product
Esurranty Cell Phone Claim
#1126888
Reply to reviews
Esurranty have become a big disappointment. I sent my phone in last May and we had some trouble clearing it off iCloud. Esurranty Director Angelo Maimone helped clear it, which I appreciate, but since then my phone has disappeared. Esurranty feel that they shipped it...
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1.6
Product
Esurranty Cell Phone Claim
I didn't like
  • Being ignored after they lost my phone
#1124117
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