Esurranty Android Phone Cell Phone Insurance Reviews

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My daughter's phone was stolen about 2 months ago. We have been trying to get it replaced since then. The agent, Angleo, has been polite, but he has not provided the replacement. Many times, our calls (husband, daughter and me) have not been returned. When my husband has been able to speak to him, he hears "we're working on it". It has been 2 months!! We finally get word a few days ago that the phone is on its way, but we were not provided a...
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so i start calling and emailing anyone and everyone from esurranty. the only reply's i get back are we will forward your email to one of the managers. now its been a month i have paid my phone bill for the month that i didnt even use it,and esurranty still charged me the monthly plan. they offer no customer service at all. so if you dont mind giving money away, and never being helped for a "service they provide" when something goes wrong....
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